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SHIPPING, DELIVERY & REFUND
SHIPPING, DELIVERY & REFUND INFORMATION
SHIPPING
Shipping is only available for Erbil, Sulaimaniyah and Duhok Cities for now. A shipping will take 7 to 10 working days. If you order an item on Thursday after 5pm, your item will be proceed out on Saturday. However do take note that Friday ise NOT working day, therefore your order will only be processed for delivery on Saturday after 9am. All orders need to be paid in advance when using Pelepare. If you order on Saturday before 5pm, you will receive your item earliest (after 7 working days) of next Sunday or latest (after 10 working days) Wednesday .
CASH ON DELIVERY (COD)
Cash on Delivery available for purchase of $300 and below. For Cash On Delivery, we deserve the rights to refuse COD orders, if you are uncontactable or customers who don't comply to our shipping/delivery policy. Our main payment is still CASH ON DELIVERY. Those who are always not at home or back late every night, please DO NOT opt for Cash On Delivery.
REFUNDS
Unfortunately, we don't provide refunds once sold. If there's any problem with the product, you can request for an exchange or a new set as long it's within the warranty period equal to same cost.
Notice: We strongly require you to not use any item you want to return in this period, otherwise return policy is NOT applicable.
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